PowerScout Privacy Policy

Your privacy is important to PowerScout. This Privacy Policy sets forth the policies adhered to by PowerScout in connection with the personal information collected via our website and through our programs and services (collectively, “Services”).

Collection of Personal Information

We collect personal information about you that you provide while using our Services. Such personal information may include information related to your identity, such as first and last name, email address, physical address, birth date, social security number, account access information you may have with third-party websites (to access your account with your local electric utility to review your historic energy usage), employment and income information, and information about your visits to, and use of, our website.

We may also receive information about you from third parties, such as credit rating agencies.

Certain mobile devices contain unique identifiers that can be used, for example, to identify the physical location of such devices. We may collect, use, transmit, process and maintain unique identifiers, caller ID data, location-based data, and similar information when you rely on mobile devices, including to provide the services you request and improve your experience with the Services.

How We Use Personal Information

We use personal information in connection with providing our Services, including providing you with information regarding solar system installation, and financing options for your residence or business. Insofar as PowerScout does not directly install or finance solar systems, we may share your personal information with others who provide such services; for example, lenders and solar contractors. We do not sell personal information you provided to unrelated companies for their independent use.

We may aggregate information related to visitors to our website, and we may divulge such aggregate information about our users with third parties such as our and service and support providers.

We may use your contract information for a variety reasons related to our Services. For example, we may contact you by email, direct mail, or by phone to notify you of new or updated services we provide or of events we think may interest you. If you do not wish to be contacted for such purposes, you may request to be removed from the contact list by emailing PowerScout at hello@powerscout.com

Cookies and Tracking

Cookies are small text files created by a website that store information on your computer, such as your preferences when visiting that site. They are often stored on the device you are using to help track your areas of interest.

We use one type of cookie to maintain your login information for as long as you are using the site. No personal information is stored in this cookie and the cookie is deleted from your computer when you leave the website. The second type of cookie we use identifies you as you move throughout our site, providing faster, personalized access to view various site pages.

This site uses the Lucky Orange analytics system to help improve usability and the customer experience. Lucky Orange may record mouse clicks, mouse movements and scrolling activity. Lucky Orange may record keystroke information that you voluntarily enter on this website. Lucky Orange does not track this activity on any site that does not use the Lucky Orange system. You can choose to disable the Lucky Orange Service at http://www.luckyorange.com/disable.php. Note, that doing so will disable other features of the Lucky Orange system that this site employs such as 1-to-1 support chat.

“Do Not Track” Signals

California law requires that operators of websites disclose how they respond to a “do not track” signal. Your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection and use of cookie information. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device to delete and disable cookies and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit http:/allaboutcookies.org).

Protecting Your Information

We use what we believe to be commercially reasonable measures to protect your personal information from loss, misuse, or unauthorized access, disclosure, alteration or destruction. Nevertheless, please be advised that no security system is perfect. AS SUCH, WE DO NOT GUARANTEE THE SECURITY OR CONFIDENTIALITY OF PERSONAL INFORMATION AND DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES, DUTIES OR CONDITIONS IN THAT REGARD

Children’s Privacy

We do not structure our website to attract children, and we do not knowingly collect or store personal information about children under the age of 13.

Third Party Sites

Our website may contain links to other sites. When you click on one of these links and leave our website, our Privacy Policy no longer applies. Instead the privacy policy of the third-party that owns or operates that website applies. We are not responsible for their privacy practices. We encourage you to investigate the privacy policies of these operators.

Changes to our Privacy Policy

By using our website, you consent to the collection and use of your personal information as we described in this Privacy Policy and in our Terms of Service. We may change this Privacy Policy from time to time. When we do, we will post those changes on this page. Your continued use of our Services shall constitute your acceptance of this Privacy Policy, as it exists at that time.

Questions? We are here to help. Email hello@powerscout.com